osition Overview

We are seeking a smart, organized, and patient-friendly Receptionist / Front Desk Executive to manage front office operations at our dental clinic. The ideal candidate should possess excellent communication skills, a professional appearance, and the ability to handle patient interactions efficiently in a busy clinical environment.

The role involves appointment management, patient coordination, billing support, and ensuring a smooth front desk experience.

Key ResponsibilitiesFront Desk & Patient Coordination
Welcome and assist patients in a courteous and professional manner
Manage appointment scheduling, confirmations, and follow-ups
Handle patient inquiries via phone, WhatsApp, email, and walk-ins
Maintain patient records and registration details accurately
Coordinate patient flow with doctors and clinical staff

Billing & Administrative Support
Generate bills, receipts, and payment entries
Handle cash/card/online payment collections
Maintain daily appointment and billing reports
Assist in insurance coordination if applicable
Manage clinic documentation and filing

Communication & Customer Service
Address patient concerns professionally and escalate when required
Provide treatment-related scheduling information




Ensure excellent patient experience and hospitality
Follow up with pending appointments and treatment plans

General Office Management
Maintain cleanliness and organization of reception area
Coordinate with vendors and support staff when required
Assist management in daily operational activities

Required Qualifications
Graduate or diploma holder preferred
Minimum 1–3 years of experience in reception/front desk/customer service
Experience in healthcare or dental clinic preferred
Good communication skills in English and Hindi
Basic computer knowledge (MS Office, email, billing software)

Preferred Skills
Pleasant personality and qualified appearance
Ability to multitask in a fast-paced environment
Valuable telephone etiquette and patient-handling skills
Familiarity with clinic management or dental software
Basic understanding of social media/WhatsApp communication is an advantage

Salary & Perks
Salary: As per experience and communication skills
Incentives/performance bonuses (if applicable)
Professional growth opportunities
Supportive and professional work environment

Working Hours
6 days a week
Rotational shifts / clinic timings as applicable

Work Location: In person

📌 Dental Front Desk/receptionist Delhi
🏢 Apex Dental & Implant Centre
📍 Delhi