03 Aug
|
Trulend service
|
Delhi
03 Aug
Trulend service
Delhi
Job Description: Pre-Collection Executive
Position: Pre-Collection Executive
Location: Rajendra Place, Delhi
Experience: 1–3 Years (Freshers with valuable communication skills can also apply)
Qualification: Graduate
Job Summary
We are looking for a proactive and customer-focused Pre-Collection Executive to ensure timely follow-ups with customers before their payment due dates. The ideal candidate should have excellent communication and negotiation skills to encourage on-time payments while maintaining positive customer relationships.
Key Responsibilities
Contact customers before payment due dates through calls, emails, or messages.
Send payment reminders and follow up on pending invoices.
Resolve customer queries related to billing and payments.
Maintain accurate records of customer interactions and payment commitments.
Coordinate with the Accounts and Sales teams for payment reconciliation.
Ensure timely collections while delivering excellent customer service.
Prepare daily follow-up reports and update the collection tracker.
Requirements
Graduate in any discipline.
1–3 years of experience in collections, pre-collections, customer service, or telecalling.
Robust communication and negotiation skills.
Basic knowledge of MS Excel and CRM/ERP software.
Ability to handle customer interactions professionally and achieve collection targets.
interested candidates can connect on this no - +91-XXXXXXXXXX
Job Type: Full time
Pay: From ₹25,000.00 per month
Work Location: In person
📌 Collection Executive Delhi
🏢 Trulend service
📍 Delhi