Title: International Customer Support Executive –
Voice Process
Location: Newtown, Kolkata
Job Type: Full -Time
Industry: BPO / International Voice Process /
Customer Support
Job Description: We are hiring an International Customer Support Executives for a reputed multinational company in Kolkata. The role
involves handling voice -based interactions with international customers,
resolving queries, and delivering high -quality customer service while meeting
performance standards.
Key Responsibilities:
• Handle inbound and/or outbound voice calls
from international customers
• Understand customer concerns and provide accurate and timely resolutions
• Maintain professionalism and ensure customer satisfaction on every call
• Document customer interactions and update systems accurately
• Meet quality, productivity, and compliance benchmarks
• Work collaboratively with internal teams when required
Requirements
• Only Freshers can apply, experienced candidates are not eligible
• Undergraduate or graduate degree in any discipline
• Excellent spoken and written communication skills in English
• Willingness to work in rotational shifts, including night shifts
• Immediate joiners only
Work Details:
• Work Mode: Work From Office
• Shift: Rotational shifts (including night shifts)
• Interview Mode: Virtual
Advantages
•
Salary: 22k inhand(CTC)
• One -way cab facility provided
• Opportunity to work with a reputed global MNC
• Growth prospects and exposure to international processes
Other Job Details / Key Pointers:
• · Location: Newtown, Kolkata (WFO)
· Age: Open (as per policy)
· Gender: Male / Female
· Eligibility: Only Freshers can apply, experienced candidates are not eligible, Immediate joiners only
· Qualification: Undergraduate / Graduate
· Pass -out Year: Any
· Shift: Rotational (incl.
night shifts)
· Payroll: Direct MNC payroll
· Communication: Excellent English (Verbal)
· Salary: 22k inhand (CTC)
· Relocation: Not available
•
📌 International Voice Process Freshers – Kolkata Clone
🏢 2COMs
📍 Kolkata
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