Company Description

Dolphin Group, established in 1992, stands as a testament to the power of vision, collaboration, and unwavering commitment.
Over the years, we have transformed from a budding enterprise to a leading conglomerate in [Qatar], with a diversified portfolio that spans across multiple sectors. Our growth narrative is not just about numbers but about the relationships we’ve nurtured, the partnerships we’ve forged, and the milestones we’ve achieved.

Job Description

We are seeking a agile and visionary Resort Manager to lead our prestigious property in Mumbai, India. As the Resort Manager, you will oversee all aspects of our resort operations, ensure exceptional guest experiences, and drive business growth in this vibrant metropolis.
Oversee daily resort operations, including front office, housekeeping, food and beverage, and maintenance departments
Develop and implement strategic plans to maximize revenue and profitability
Ensure the highest standards of customer service and guest satisfaction




Manage and mentor a diverse team of hospitality professionals
Create and maintain budgets, financial reports, and performance metrics
Collaborate with sales and marketing teams to develop and execute promotional strategies
Plan and coordinate special events and activities that showcase local attractions in Mumbai
Address and resolve guest complaints and concerns promptly and professionally
Ensure compliance with Indian hospitality regulations and industry standards
Continuously improve resort facilities, services, and guest experiences
Foster a positive work workplace that promotes teamwork and excellence
Implement and maintain safety and security protocols for guests and staff
Stay informed about industry trends and implement cutting-edge practices to enhance the resort's offerings

Qualifications
Bachelor's degree in Hospitality Management, Business Administration, or related field
Minimum 5 years of experience in hotel or resor

📌 Resort Manager Mumbai
🏢 Jobs for Humanity
📍 Mumbai