Roles and Responsibilities
Handle customer complaints and queries via phone calls, emails, and chats to resolve issues promptly and professionally.
Provide excellent customer service by understanding their needs, addressing concerns, and offering solutions.
Collaborate with internal teams to resolve complex issues that require technical assistance or product knowledge.
Maintain accurate records of customer interactions using CRM software for tracking purposes.
Identify prospects for upselling/cross-selling products/services based on customers' needs.
📌 Walk In Customer Relationship Executive Nellore (India)
🏢 ZYRA FARMS
📍 India
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