Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are up-to-date, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.
Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.
Job Description
Key Responsibilities:
People Management
Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
Respond to queries, by resolving issues in a timely and productive manner to ensure customer satisfaction.
Ensure that all personnel are kept well informed of department’s objectives and policies.
Financial Management
Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
Identify optimal, cost-effective use of the resources and educate the team on the same.
Operational Management
Supervise, coordinate and participate in accounting tasks to settle guest accounts receivable in accordance to the credit policy.
Assist in approving various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
Assist in the preparation of reports and analysis, setting forth progress, adverse trends and appropriate recommendations or conclusions
Carry out all Food and Beverage inventories.
Assist the F&B; Controller in all cost related accounts for Food and Beverages.
Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.