L 3 level Senior Transaction Processing Executive/Officer to process the Capital Market Brokerage process documents for a Non-Voice BPS account (US Client).

Technical Skills:
Excellent MS Office skills MS Excel, Power Point, Excel Macros and E Mail Drafting & data analysis.
Valuable Typing Speed of 28 WPM with >=95% accuracy
Excellent Communication skills to attend Client Calls, Onshore Training etc
Understanding of financial transactions / compensation structures (preferred)

Process Skills:
The Senior Transaction Processing Executive/Officer will support the service team by managing and resolving client compensation-related cases, including research, validation, categorization, and communication with financial advisors. This role involves working on a newly established workflow and queue, requiring robust analytical skills, attention to detail, adherence to communication, and compliance guidelines.
Experience in wealth management / broker-dealer operations
Familiarity with case routing and workflow tools
Exposure to SOP-driven environments and quality frameworks

Behavioral Skills:
Strictly US Shift Working Hours (India late evening OR Night shift)



should be flexible to do Over Time duty if required.
Punctual and adherence to attendance and Leaves
To report to Team Lead and follow the Instructions and the HR Policies as per Company

Certification:
Bachelors degree in finance, Business Administration, Commerce, or related field.
Additional Certification on Stock Market Subjects is added advantage.
No Engineering / Tech Graduates

Roles & Responsibilities:
Manage the dayto day processing as per the defined timelines of the LOB
Adhere to the set KRA and SLA internal and external
Knowledge of client agreed SLA as discussed in monthly huddles and awareness sessions
Become a process expert by getting trained in critical queues
To be adaptable with the needs of the customer and overachieve the numbers as per the need of the hour
Keep the immediate manager informed of task accomplishment, issues if any identified
Adhere to deadlines and always ensure fidelity on data submission.

Job location: Bangalore

Shift: US shift

📌 Walkin Senior Transaction Processing Officer Trading Commission Bengaluru (India)
🏢 Mphasis
📍 India