Manager-AR
Job Description:
Oversee the daily operations of the team
Responsible for coaching and supporting Leads and Assistant Managers and ensures that the team meets or exceeds their performance.
responsible for revenue generation, client engagement; maintain client quality and ensure service levels are met on a consistent basis.
Monitor key performance indicators (KPIs) and productivity metrics to ensure departmental goals are met or exceeded
Work with support departments to ensure staffing strategies are effectively executed
Hold team meetings on a regular basis with direct reports.
Communicate all process and client updates to direct reports within specific timelines and keep record for such updates
Responsible for day-to-day functional supervision of each team,
including productivity of the team, quality %, track absenteeism of the team and encourage team managers to complete performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements.
Ensure that the team’s adherence to QMS and ISMS standards.
Job specifications:
Minimum 10+ years’ experience in US healthcare
Robust knowledge in concepts of AR
Good People Management Skills
Positive Interpersonal Skills
Positive Analytical Skills
Good Leadership Skills
Should have positive client management Skills