JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day
activities in Housekeeping, Recreation/Health Club and Laundry, if applicable.
Position works with employees to clean and maintain guestrooms and public space.
Completes inspections and holds people accountable for corrective action.
Position assists in ensuring guest and employee satisfaction while maintaining
the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the housekeeping or related
qualified area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management, Hospitality, Business Administration, or related major; no work
experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Ensures knowledge and understanding of OSHA regulations are up to date.

• Oversees all lost and found procedures.

• Obtains list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.





• Inventories stock to ensure adequate supplies.

• Ensures guest room status is communicated to the Front Desk in a timely and
effective manner.

• Works effectively with the Engineering department on guest room maintenance
needs.

• Understands and complies with loss prevention policies and procedures.

• Ensures all employees have proper supplies, equipment and uniforms.

• Assists in supervising an effective inspection program for all guestrooms and
public space.

• Manages linen inventory and guest supplies and assists in the ordering of
supplies as necessary.

• Supervises Housekeeping and all related areas in the absence of the Director
of Services or Housekeeping Manager.

• Observes service behaviors of employees and provides feedback to individuals;
continuously strives to improve service performance.

Ensuring Exceptional Customer Service

• Handles guest problems and complaints seeking assistance from supervisor as
neces

📌 Assistant Manager Housekeeping Pune
🏢 Marriott
📍 Pune