Inkarp Instruments is looking for an Engineer – Customer Support to join our team in Mumbai. The ideal candidate should have 2–3 years of experience in instrumentation, electronics, or electromechanical service support. This role involves installation, maintenance, troubleshooting, and customer support for scientific and analytical instruments at customer locations.
Key Responsibilities
Installation, calibration, and commissioning of instrumentation and electronic equipment
Perform preventive maintenance and breakdown service support at customer sites
Diagnose and troubleshoot instrumentation, electronic, and electromechanical issues
Respond to customer service requests in a timely and qualified manner
Coordinate with internal teams for technical support and spare parts requirements
Maintain service reports, calibration records, and customer documentation
Provide basic customer training and operational guidance when required
Support after-sales service activities and ensure customer satisfaction
Travel within assigned territory for field service activities
Required Qualifications
ITI / Diploma / Degree in Electronics, Instrumentation, Electrical, or related field
2–3 years of experience in instrumentation, electronics, or customer support/service engineering
Basic understanding of instrumentation and electronic systems
Good communication skills in English (verbal and written)
Basic computer knowledge (MS Office, email handling, reporting)
Robust troubleshooting and problem-solving skills
Preferred Skills
Hands-on experience with analytical or scientific instruments
Customer-centric mindset with professional service attitude
Ability to work independently and manage field assignments
Team player with good interpersonal skills
Willingness to travel for customer support activities
What We Offer
Chance to work with a
📌 Engineer Customer Support Mumbai
🏢 Inkarp Telecom India
📍 Mumbai
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