Job Summary :

The Regional Operations SME Manager leads a team of Regional SMEs to drive the successful implementation, adoption, and stabilization of global solutions across the region. The role ensures that global standards, operating models, and platform capabilities are effectively translated into regional execution while maintaining alignment with business priorities and operational realities.

Acting as a key partner to business leadership, Global Solution SMEs, xPOs, Platform, and Technology teams, the role provides governance, prioritization, and direction across regional transformation initiatives, SCP migrations, platform adoption, and process improvement programs.

The role is accountable for building regional SME capabilities, driving solution adoption, ensuring implementation readiness, and establishing robust feedback mechanisms that continuously represent frontline realities and improve the effectiveness of global solutions.

Key responsibilities :

Lead and develop a team of Regional SMEs to support solution adoption, operational excellence,



and business transformation across the region.
Ensure successful implementation, adoption, and stabilization of global solutions, operating models, and platform capabilities within regional operations.
Oversee regional SCP migrations and transformation initiatives, ensuring operational readiness, stakeholder alignment, and successful business outcomes.
Drive regional process standardization and governance by promoting adherence to global standards while appropriately addressing regional business requirements.
Establish portfolio-level visibility of initiatives, dependencies, risks, and resource requirements to support effective prioritization and delivery.
Partner with business leadership, customer experience teams, Global Solution SMEs, xPOs, Platform, and Technology stakeholders to align transformation priorities and execution plans.
Lead regional adoption strategies, capability-building efforts, and change ma

📌 Regional Ops Sme Manager Mumbai
🏢 A.P. Moller - Maersk
📍 Mumbai