03 Aug
|
Marriott
|
Bengaluru
03 Aug
Marriott
Bengaluru
POSITION SUMMARY
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper
to ensure quality standards. Run sold room reports, verify room status,
determine discrepant rooms, prioritize room cleaning, and update status of
departing guest rooms. Assist Housekeeping management in managing daily
activities. Act as a liaison to coordinate the efforts of Housekeeping,
Engineering, Front Office, and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare, distribute, and communicate
changes in room assignments. Communicate issues to next shift. Complete required
paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees. Follow all company and
safety and security policies and procedures; report any maintenance problems,
safety hazards, accidents, or injuries; complete safety training and
certifications. Ensure uniform and personal appearance are clean and
skilled; maintain confidentiality of proprietary information; protect
company assets.
Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak with others using
transparent and skilled language. Develop and maintain positive working
relationships with others; listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards. Move,
lift, carry, and place objects weighing less than or equal to 55 pounds without
assistance and in excess of 55 pounds with assistance. Ability to push and pull
a loaded housekeeping cart and other work-related machinery over sloping and
uneven surfaces. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended
period across an entire work shift. Grasp, turn, and manipulate objects of
varying
📌 Housekeeping Executive Bengaluru
🏢 Marriott
📍 Bengaluru