Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I; hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications , Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold
Trusted Partners:
Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I; Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program
Job Description
Role:
As a Senior Support Engineer, you'll be part of our AI and Business Solutions division leveraging your
experience supporting Dynamics F&SCM; to ensure delivery of high-quality support and solutions to our
D365 F&SCM; customers.
Responsibilities:
As a Dynamics F&SCM; Engineer, specialising in Supply Chain and Advanced Warehousing, within our Managed Services function.
Provide end-to-end support for Dynamics 365 F&SCM; issues raised by customers, ensuring timely resolution and high customer satisfaction.
Analyse, troubleshoot, and resolve application issues by collaborating with internal teams, technical specialists, and Microsoft support where required.
Recommend and implement effective solutions aligned with customer business requirements and industry best practices.
Act as a subject matter expert by providing guidance and knowledge sharing on D365 F&SCM; functionality and support processes.
Part
📌 Senior Dynam Support Engineer Pune (India)
🏢 Telefonica Tech
📍 India
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