· Job Title: Lead Operations
· Reporting to: CEO
· Minimum Qualification: Any Graduate (preferably BE)
· Desired Qualification: MBA (Operations)
· Required experience range: 12 - 15 years.
· Location: Mumbai
· Target industry: Logistics/supply chain/Port terminals
· Division: CFS
· Department: General Management
Role Objective:
To provide strategic leadership and operational excellence across all CFS locations in India, ensuring effective cargo handling, regulatory compliance, customer satisfaction, and profitability. The role requires driving performance, standardizing processes, and fostering continuous improvement across all facilities.
Key Responsibilities:
Strategic & Operational Leadership
Lead and oversee end-to-end operations across all CFS facilities.
Develop and execute strategies to enhance productivity, service quality, and cost efficiency. Implement operations KPIs.
Establish standardized operating procedures (SOPs) across locations to ensure uniformity and compliance.
Identify opportunities for business growth, operational automation,



and process optimization.
Performance & Profitability Management
Monitor key performance indicators (KPIs) for all sites including throughput, dwell time, cost per TEU, turnaround time, etc.
Drive efficiency enhancement initiatives to improve capacity utilization and reduce operational costs, productivity improvement.
Ensure achievement of volume and revenue targets through effective capacity planning and customer engagement.
Compliance & Safety
Ensure complete compliance with customs, port, DGFT, and other statutory requirements.
Drive adherence to health, safety, and workplace (HSE) standards across all facilities.
Implement regular audits and corrective actions to maintain quality and compliance benchmarks.
People & Process Management
Lead, motivate, and develop regional operations teams across India.
Establish a culture of accountability, teamwork, and continuous improvement.
Plan manpower allocation bas

📌 Lead Operations Navi Mumbai
🏢 Sperton Global AS
📍 Navi Mumbai