Drive Microfinance business by Identifying business potential locations,
achieving business targets and maintaining portfolio quality.

"• Leading a sales team of loans Officer & Branch Managers to achieve their
business targets,
• Assess potential client base and product acceptability in current regions,
areas & opportunities for geographical expansion of operational areas.
• Driving robust business growth by recruiting, driving, managing and
motivating their team across assigned territories for deeper market penetration
and reach
• Conducting field visits to ensure onboarding of quality customers by field
team and visiting centre meetings to assess their conduct. Motivating low
performing branches and staff to improve their efficiencies
• Ensuring repayment, collection efficiencies and delinquency management in
their respective areas.
• Forming cutting-edge collection strategies in their respective areas to
prevent risky areas and ensure portfolio quality.
• Visiting overdue, non-starter and delinquent customers with the team to




assist and guide them on hard bucket collections.
• Identifying productive branch locations and Responsible for handling all
Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR
etc. related issues in their area
• Keeping a close eye on external environment (Defaulting pockets,
Competition, Socio political issues) and understand/act with early warning
signals.
• Ensure Compliance to PHC reports & audit reports in timely manner
• Responsible for all recruitment, training, learning and upskilling of
manpower in the ranches pertaining to his are and motivating them to achieve
maximum productivity.
• Training Branch Managers and Loan officers to improve their productivity,
customer assessment, technical knowledge, improving FTR and reducing TAT
• Guiding staff to promptly always resolve any customer complaints and
maintain desired customer satisfaction. This is to ensure brand recall amongst
customers and non-customers while

📌 Area Sales Manager Koratagere
🏢 Tata Capital
📍 Koratagere