Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Job Purpose
Drive overall business of the branch by ensuring exceptional customer service, proactive sales workplace, seamless back-office operations and overall profitable branch
Enhance existing relationships with customers and build current relationships to increase the customer base
Ensure compliance with all applicable external and internal regulations and guidelines

Key Accountabilities
Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head




Develop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets
Owner of Branch P&L;, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets
Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budget

Job Duties and Responsibilities
Generate sales through assets, liability and other banking products as well as TPP
Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any
Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions
Reduce customer dormancy and customer attrition
Ensure branch target achievement throu

📌 Associate, Branch Manager, Consumer Banking Group Dharwad
🏢 DBS BANK INDIA
📍 Dharwad