Experience working in ITSM, CMDB, ITOM & Integration
Advanced Scripting Knowledge: Develop server-side script (Business Rule, Script Include etc.) and client-side script (Client Script, UI Policies etc.).
Flow designer & Workflow Management
Service Portal: Develop Service Portal sites, pages & widget using AngularJS, HTML, and CSS etc.
Platform Upgrade
Integration: Should have knowledge on integration between ServiceNow and third-party applications using REST API.
Orchestration: Should have knowledge on orchestration.
Automated Testing Framework: Should have knowledge on ATF script.
Develop enhancement / bug fix related to ITSM modules
Design and develop Scoped Application and enhancement to the existing application
Integrate 3rd party application using REST API
Platform Maintenance like Upgrade & Scan Engine
Catalog Item design and flow development
ESC Portal design using widget, pages, etc
CMDB / CSDM designing as per Business needs
Analyze requirements and provide solution as per ServiceNow best practice
📌 Walkin Drive 18th Jul,26 Service Management Kolkata (India)
🏢 Tata Consultancy Services
📍 India
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