Job Summary

We are seeking a highly skilled Senior System Analyst to join the NDSS IT India team in Gurgaon. The ideal candidate will have a solid background in IT infrastructure, system administration, and enterprise support. This role requires hands-on expertise in troubleshooting, patching, vulnerability remediation, and scripting. The candidate should be proactive, technically sound, and capable of providing excellent support to end users while ensuring a secure, secure, and compliant IT workplace.

Primary Roles & Responsibilities

User & Infrastructure Support
Provide prompt support to users via ticketing systems, email, chat, and phone.
Troubleshoot issues related to hardware, software, networks, VPN, and applications.
Document all support activities accurately within the ticketing system.
Assist users with workstation setup, peripheral configuration, and standard applications.

System Administration & Infra Management
Install, configure, and maintain Windows OS, standard applications, and productivity tools.




Administer Windows-based servers including performance monitoring, OS patching, services, and backup validation.
Handle file server management including permissions, NTFS access rules, quota monitoring, and shared folder structuring.
Manage endpoint administration tools (SCCM, client automation, ITSM tools) for deployments, patching, and compliance.

Active Directory & Identity Management
Administer and maintain Active Directory including users, groups, OU structure, GPOs, and security configurations.
Troubleshoot authentication issues, access problems, and domain-related errors.
Implement AD security best practices and ensure adherence to compliance policies.
Write/maintain PowerShell scripts to automate user provisioning, reporting, and routine administrative tasks.

Network & Connectivity
Diagnose and resolve LAN/WAN, Wi-Fi, VPN, and general network connectivity issues.
Coordinate with network teams for switch, firewall

📌 Senior System Analyst Gurugram (India)
🏢 Milliman
📍 India