POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables according to
type of event and service standards. Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length of wait,
re-cook orders, and product availability. Communicate additional meal
requirements, allergies, dietary needs, and special requests to the kitchen.
Record transaction in MICROS system at time of order. Check in with guests to
ensure satisfaction with each food course and/or beverages. Maintain cleanliness
of work areas, china, glass, etc., throughout the day. Complete closing duties,
including restocking items, turning off lights, etc. Present physical and
accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and skilled, maintain confidentiality of proprietary information, and
protect company assets.



Welcome and acknowledge all guests according to company
standards, anticipate and address guests’ service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Speak with others
using explicit and skilled language. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Read and visually verify information in a
variety of formats (e.g., small print). Stand, sit, or walk for an extended
period of time or for an entire work shift. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 25 pounds without assistance and
objects weighing in excess of 50 pounds with assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor skills and
hand-ey

📌 Guest Service Associate Bengaluru
🏢 Marriott
📍 Bengaluru