Job Description:

The Assigning Support Analyst plays a vital role in Class Valuation’s fulfillment of Appraisal Report requests. The
Assigning Support Analyst will manage current pipelines both proactively and reactively depending on the specified
function while serving as a champion of the customer and an ambassador of Class Valuation.
Core responsibilities:
 Systematically review specific queues and action orders that fall into certain situational categories.
 Assign orders to the best vendor for each order based on geography, competency and quality.
 Monitor the queues and reassign as necessary.
 Manage negation orders (accepted with conditions) as well as quotes across all platforms.
 Manage orders in accordance with Class Valuation, Industry, Appraiser and Client specific requirements.
 Remain up to date best practices as well as client/appraiser specific sensitivities/requirements.
 Promote a social workplace whereby questions are asked when uncertainties surface.
 Maintain quality that is in line with designated KPI targets (relates to both quality & speed).




 Log and Track performance to allow for quality and performance evaluations.
 Perform other duties as required by the Senior Manager or leadership.

Requirements:
General Requirements:
 Fluency in English and excellent written and verbal communication skills. (Required)
 Proficient in Microsoft Office Suite or related software. (Required)
 Excellent organizational skills and attention to detail. (Required)
 Understanding of SaaS operating models and order management practices. (Required)
 Related experience relevant to Residential Mortgage lending operations. (Preferred)
 Meticulous attention to detail for identifying errors and omissions. (Required)
 Ability to work either day or night shift in office. (Required)
Education:
 Minimum Requirement: Bachelors Degree in Business, Engineering or any related field.
 Preferred: Masters Degree or MBA

Who you are:
 Passionate individual who

📌 Assigning Support Analyst Ahmedabad
🏢 Actide International
📍 Ahmedabad