Job Description:
Dentsu is looking for a dynamic and client-focused Associate Manager – Account Management (Digital) to join our team in Worli, Mumbai.
The ideal candidate should have strong experience in digital client servicing, campaign management, and stakeholder coordination. This role will be responsible for managing day-to-day client communication, driving campaign execution, and ensuring the timely delivery of high-quality digital solutions aligned with business objectives.
Job Title: Associate Manager – Account Management (Digital)
Company: Dentsu
Location: Mumbai (Worli)
Key Responsibilities
Act as the primary point of contact for day-to-day client interactions
Understand client objectives and convert them into explicit and actionable briefs
Coordinate with internal teams including creative, strategy, media, analytics, and production
Manage end-to-end execution of digital campaigns across social media, content, and performance channels
Develop and maintain content calendars, project timelines, and approval trackers
Monitor campaign performance and interpret key social media and digital metrics
Prepare weekly and monthly reports with actionable insights and recommendations
Ensure all deliverables are aligned with brand guidelines and client expectations
Prepare presentations, status reports, meeting notes, and campaign updates
Identify opportunities for account growth and process improvements
Build robust relationships with clients and internal stakeholders
Desired Skills & Qualifications
Experience: 2+ years of experience in digital account management or client servicing within an agency environment
Experience handling banking, financial services, or BFSI clients
Qualifications: Bachelor’s degree in Marketing, Communications, Business, or a related field
Solid understanding of digital marketing, social media, content strategy, and reporting frameworks
Excellent communication, presentation, and stakeholder management skills
📌 Associate Manager – Account Management Mumbai (India)
🏢 dentsu
📍 India