Role Purpose
To lead SBI Card Fraud Prevention team to minimize Application frauds with optimum customer experience, optimal Vendor Cost & best resource utilization.

Role Accountability
Application/Transaction Fraud Management for SBI Card:
Analyze fraud loss trends, evolve fraud mitigation strategy, implement the revised changes through well-defined processes, people and system Infrastructure.
Manage Pan-India Application Fraud Screening/Sampling, Hunter, VKYC Checker due-diligence and with team of National Screening / EDD Leads, Zonal Fraud Managers, Process Leads, Team Leads, Fraud SME analysts and vendors to ensure timely and accurate Fraud Screening, Sampling, Hunter & VKYC Checker Decisioning for prospective & existing customers.
Provide thought leadership, identify, evaluate and implement best practices across SBI Cards for Fraud Detection & Mitigation and leverage industry connect for competition benchmarking.
Ensure adequate System, People and Vendor Network Infrastructure in place for Fraud Prevention.
Connect closely with the Retail & BANCA Sales Heads,



Regional directors and Credit Policy Head to share fraud trends and sourcing defects, suggest process and policy changes for fraud mitigation and declines reduction for enhanced accounts throughout.

Process Excellence & Regulatory Compliance:
Ensure regulatory compliance on KYC Due-diligence.
Ensure continuous process enhancement and automation to improve productivity, reduce Fraud Loss & Vendor Cost.
Carry out fraud risk assessments to identify areas vulnerable to fraud and actively engage with stakeholders to fine-tune fraud monitoring and preventive controls.
Conduct BPMS Process Mapping, Risk Control Self-Assessment (RCSA), Ensure Adherence to Fraud Policy, Process SOP, conduct declines & other process reviews.

Projects, Robotics & Automation and Data Analytics:
Drive critical projects through cross functional synergy and liaison with IT & relevant stakeholders for driving the improvement of process

📌 Vice President Gurugram
🏢 Sbi Card
📍 Gurugram