Location Name: Pune Corporate Office - Fountainhead

Job Purpose

“This position is open with Bajaj Finance ltd.”

To do daily fraud monitoring / tracking and provide help to reporting manager in set up various processes with an objective of zero fraud exposure.

Duties And Responsibilities

PRINCIPAL ACCOUNTABILITIES

(Accountabilities associated with the job)

Do analysis for monitoring suspect transactions.
Report the findings within timelines to the senior management.
Investigation & Root Cause Analysis of fraud/dispute cases
Analysis of Direct Fraud Trends & Investigation/Action to be taken for limiting the risks.
Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.
Share trigger-based data at field for investigation and coordinate with them for timely closure
Ensure error free dashboards are circulated within defined period
MAJOR CHALLENGES

(Challenges faced on an on-going basis in carrying out the job)

Understand complete various processes and prepare data reports / Dashboard




Daily/weekly/monthly fraud monitoring reports to prepared to minimize fraud.
Coordination within RCU Field team (Rural + Urban) to ensure the field investigation is done in defined time.
DECISIONS

(Key decisions taken by job holder at his/her end)

Propose recent strategy for field and HO team to prevent malpractice.
Propose changes in system and daily reporting in favor of RCU unit.
Introduce current technology or current ways to control fraud.
INTERACTIONS

(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients

Roles you need to interact with inside the organization to enable success in your day to day work

Risk Team: To understand and align on policy changes and ascertain impact
Customer Service, Product and Sales Teams: To understand market challenges and recent fraud trend or complaints related to fraud.
Business: To align on the RCU controls that directly impacts the bus

📌 Manager Mfi Risk Pune
🏢 Bajaj FinServ
📍 Pune