We are seeking a proactive and customer-focused CRM Executive to manage customer relationships, maintain CRM records, and coordinate with clients and internal teams.
Responsibilities:
Maintain and update customer records in the CRM system.
Follow up with customers regarding inquiries and service requests.
Coordinate with the sales and operations teams.
Prepare reports and maintain accurate customer data.
Resolve customer queries in a timely and qualified manner.
Requirements:
Graduate in any discipline.
1–3 years of CRM or customer service experience.
Valuable communication and interpersonal skills.
Proficiency in MS Excel and CRM software.
Solid organizational and follow-up skills.