Description
Senior Manager – Healthcare Account Management, Presales & Solutioning

Band C, India Based

Role Overview

Senior Manager will be responsible for supporting Account Management activities including account research, solutioning and reporting across EXL’s Healthcare Provider portfolio. The role will begin in a supporting capacity, with opportunities to expand into a more client-facing role over time based on performance.

The role combines account management, presales and solutioning, and account management & sales operations support. The individual will work closely with account managers, client executives, sales, solutioning, delivery, operations, and offshore teams to translate client priorities into practical, executable solutions while ensuring disciplined reporting, pipeline governance, and measurable business value.

Account Management
Support day-to-day account management and client engagement across assigned healthcare accounts to support client satisfaction, retention, and revenue growth.
Develop account intelligence by tracking client priorities,



whitespace prospects, and competitive positioning across assigned accounts.
Drive prospecting within assigned accounts by researching target executives, and creating targeted outreach plans to expand EXL’s footprint.

Solutioning
Lead presales, solutioning, and client enablement activities aligned with EXL’s healthcare growth strategy.
Develop integrated solutions for current revenue pursuits across healthcare operations, finance and accounting, revenue cycle, data &analytics;, AI and digital transformation.
Orchestrate RFP and RFI process across healthcare provider pursuits, including solution design, stakeholder coordination, and submission management.

Reporting & Administration
Maintain and update SFDC records for assigned accounts, opportunities, contacts, pursuits, and account-level activities.
Support preparation of weekly, monthly, and quarterly business review materials for sale

📌 Sr Manager Noida
🏢 EXL
📍 Noida