RESPONSIBILITIES
End to end program management encompassing – program planning, day to day delivery management, resource management, risk and issue management, getting acceptance and approval by clients for program deliverables
Deliver program scope successfully with high quality, within approved timelines and budget
Support program estimation process with key contributors to help define scope and prepare statements of work, including tasks, deliverables, milestones, resources, and estimated costs
Manage all day-to-day administrative activities of a given program from inception to closure such as reviewing timesheets, analyze plan versus actual figures
Accurate submission of forecasts, resource utilization, and achievement of planned program profitability
Comply with organization requirements on quality, metrics submission, automation in program delivery, etc
Client Management : Establish structured program governance with client, maintain regular communication with both the customer including weekly and monthly reports,



and constantly manage customer expectations (also in critical situations or throughout escalations).
Internal Stakeholder Management : Manage relationship with internal stakeholders, provide status reporting, and other program related information as per agreed cadence
Identify relevant delivery best practices and imbibe the same in programs
Drive adoption of AI and other productivity tools in the program and achieve productivity gains, faster delivery and improved quality.
Manage program team, provide necessary guidance ensuring tasks are completed and outcomes are achieved as per program plan.
Drive customer satisfaction by ensuring successful implementation and adoption of recent solutions
Compile customer requests and deployment issues, to provide a feedback channel into our core products.
Work with third-party subcontractors and technology partners as required
Act as the central point of contact throughout the life of

📌 Senior Program Manager Bengaluru
🏢 Adobe
📍 Bengaluru