Exciting Prospect for Non -Technical Graduate Freshers in a leading MNC @Mumbai -Airoli location

Job Description:

Utilize knowledge in analytics and technology to enhance operational efficiency for NON VOICE processes in an MNC.

Implement operational improvements for team members.

Job Role:
Provide email and chat support to the company's clients.
Manage backend data for customers and upkeep reports.
Ensure satisfactory resolution of customer inquiries.
Address customer complaints and escalate them to a supervisor when necessary.

Requirements
Requirements:
Excellent verbal and written communication skills are mandatory.

Non -technical graduates from 2023 & 2024 Pass -out only.
Diploma and Technical (BE, BTECH, BSC, BCA)



graduates are not eligible to apply.
Basic or valuable knowledge of MS Office (Excel, Word, and PowerPoint) is required.
Willingness to work night shifts (US shift timings).
All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card are required.

Note:
Candidates should reside within 30 km from Airoli.
Shift Timing: 5:30 pm to 3:00 am, with 2 rotational weeks off.

Perks
Salary Offered : Freshers - 19650 CTC per month
PF
ESI
BOTH WAY CAB
WORK FROM OFFICE

📌 Non Voice Process Airoli (India)
🏢 2COMs
📍 India