Position Title

SAP Request to Service (R2S) / SAP S/4HANA Service Consultant – Global Template Rollout

Role Summary

We are seeking an experienced SAP Request to Service (R2S) / SAP S/4HANA Service Consultant to support global template rollout programs across multiple regions and business units. The consultant will be responsible for solution design, template localization, fit-gap analysis, configuration, testing, cutover, deployment, and hypercare activities for service management processes in SAP S/4HANA.

Experience Required
Overall 10+ years of SAP consulting experience.
Proven experience in SAP S/4HANA Service implementation and rollout programs.
Mandatory experience with at least one end-to-end SAP R2S / S/4HANA Service rollout in a global template setting.

Must Have Skills & ExperienceSAP S/4HANA Service / Request to Service (R2S)
Solid expertise in SAP S/4HANA Service / Request to Service process design, configuration, and implementation.
Hands-on experience in global template rollout projects, including:
Requirement gathering




Fit-gap analysis
Template adoption and localization
Configuration
Testing and defect resolution
Cutover and go-live support
Hypercare activities

SAP R/3 Customer Service (CS) Background
Strong hands-on experience with SAP R/3 Customer Service (CS) module.
Good understanding of:
Service notifications
Service orders
Installed base management
Warranty processes
Service contracts
Aftermarket and service execution processes

Service Process Knowledge
Robust understanding of:
Service master data
Service transactions
Service contracts
Warranty management
Pricing
Notifications and orders
Resource planning
Billing processes and integration touchpoints
Service analytics and reporting

Functional Responsibilities
Lead business requirement discussions and process design workshops.
Perform fit-gap analysis against global template standards.
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📌 Sap Request To Service Pune (India)
🏢 Umanist Staffing
📍 India