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Job Description

The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building creative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the chance to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace,



where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an key contributor to our diverse team

About the Role

REPORTS TO: Head of Data, Digital & Technology (DD&T;) – Area (Europe / Intercontinental)

Working in close collaboration with cross functional partners across the Cluster, IBU and ICC/GCC teams, you will:
Act as the cluster-level lead for adoption, capability maturity, and value realization of Customer Engagement, Content, CRM, and Omnichannel capabilities, ensuring global solutions are effectively deployed, adopted, and optimized to deliver business value within local markets.
Drive adoption, capability maturity, and value realization of Digital Customer Experience capabi

📌 Digital Cx Manager Bengaluru (India)
🏢 Takeda
📍 India