Dynamics CRM Consultant (Technical / Functional)

Experience: 4 – 10 Years

Location: Gandhinagar, Gujarat

Employment Type: Full time / Permanent

About the Role:

We are looking for experienced Microsoft Dynamics CRM
Professionals (Technical or Functional) who are passionate about delivering
robust CRM solutions. The ideal candidate will have hands-on experience in
Dynamics 365 CE (Customer Engagement), excellent analytical and problem-solving
skills, and the ability to work in a client-facing workplace.

Key Responsibilities:

For Technical Consultant:
Design, develop, and customize Dynamics 365 CE
solutions using plugins, workflows, Power Automate, JavaScript, and C#.
Integrate Dynamics CRM with other business systems
using Azure, APIs, or middleware.
Develop reports and dashboards using Power BI or SSRS.
Manage and maintain CRM environments, deployments, and
version upgrades.
Work closely with Functional Consultants and business
users to translate requirements into technical solutions.

For Functional Consultant:
Gather, analyze,



and document business requirements and
translate them into CRM solutions.
Configure entities, forms, views, business rules, and
workflows within Dynamics 365.
Provide functional expertise in modules like Sales,
Customer Service, Marketing, or Field Service.
Conduct user training, UAT sessions, and ensure smooth
adoption of CRM systems.
Collaborate with technical teams to ensure business
requirements are accurately implemented.

Required Skills & Qualifications:
4–10 years of experience in Microsoft Dynamics CRM /
Dynamics 365 CE.
Solid understanding of CRM architecture, entities,
workflows, and business process flows.
Hands-on experience with Power Platform (Power Apps,
Power Automate, Power BI) is preferred.
Knowledge of integration tools, Azure services, and
Dataverse is a plus.
Excellent communication, client interaction, and
documentation skills.
Microsoft Certifications (Dynamics 365, Power Platf

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