Job Responsibilities-
Handle inbound and outbound customer calls.-
Build and maintain robust customer relationships.-
Manage customer accounts and provide end-to-end account servicing.-
Create, update, and maintain property listings on the platform.-
Track and manage lead activities through the CRM.-
Follow up with customers and coordinate with internal teams for timely issue resolution.-
Ensure high customer satisfaction through prompt support and effective communication.
Requirements-
Graduate in any discipline.-
0–3 years of experience in Customer Support, Telecalling, Customer Success, Account Servicing, or CRM.-
Positive communication skills in English and Hindi.-
Basic knowledge of MS Office and CRM tools.-
Customer-focused with positive interpersonal and problem-solving skills. Preferred Experience in Real Estate, BPO, Customer Support, or Tech Operations.