Job Description
Job Description: Admin Analyst (IT & Workplace Operations) –
B15 Location: Bangalore, India Employment Type:
Full-Time (FTE) Shift: European Shift Role
Overview Kraft Heinz India GCC is looking for a agile Admin Analyst (B15) who brings a solid blend of administrative operations and IT onboarding expertise to support a up-to-date, digitally enabled workplace. This role will be instrumental in ensuring seamless workplace operations while driving IT-enabled onboarding, digital workspace adoption, and vendor governance, along with collaborating closely with senior stakeholders across functions. Key Responsibilities 1. IT Onboarding & Digital Workplace Enablement • Manage end-to-end IT onboarding for new hires including system access, hardware readiness, and workspace setup • Drive a digitally enabled workspace, ensuring smooth collaboration across tools and platforms • Support users with basic IT queries and coordinate with IT teams for issue resolution • Maintain digital assets, access records, and onboarding documentation 2.



Administrative Operations Oversight • Supervise daily administrative operations across the workplace floor • Conduct regular governance meetings with teams to track operational efficiency and resolve issues • Drive follow-ups, escalation closures, and SLA adherence 3. Cross-functional Coordination & Process Improvement • Collaborate with HR, IT, and business teams to streamline operational processes • Identify opportunities to enhance efficiency, automation, and workplace experience • Contribute to improving operational SOPs and governance frameworks 4. Vendor Management • Manage vendor onboarding, contracts, and performance governance • Ensure effective service delivery across housekeeping, transport, cafeteria, and facility vendors • Track vendor SLAs, escalations, and compliance adherence 5. Facility, Transport & Cafeteria Management • Manage transport logistics including shift-wise roster planning • Oversee cafeteria operations

📌 Analyst Ii, Admin Gcc Operations Bengaluru
🏢 Kraft Heinz
📍 Bengaluru