As a Procurement Business Partner at Spendflo, you will wear two critical hats: optimizing procurement operations and owning end-to-end customer success.

You’ll ensure clients not only adopt Spendflo’s platform seamlessly but also achieve sustained value, leading to retention, upsells, and advocacy. This role combines operational excellence with hands-on client partnership.

Key Responsibilities:
Strategic Procurement Leadership & Client Success
Serve as the trusted advisor for clients, aligning Spendflo’s platform with their procurement goals to drive adoption, ROI, and retention
Own and grow a book of business that is allocated to you
Define and monitor product adoption metrics (e.g., feature utilization, cost savings) to ensure clients realize full platform value
Identify upsell/cross-sell opportunities (e.g., expanded licenses, premium features) by understanding clients’ evolving procurement needs
Proactively address risks to customer health (e.g., low engagement, missed savings) with tailored solutions to reduce churn




End-to-End Procurement Optimization
Streamline clients’ procurement processes, including requisition-to-pay cycles, vendor negotiations, and contract lifecycle management
Partner with clients’ Finance, IT, and Procurement teams to automate workflows using Spendflo and integrated tools (e.g., ERP systems)
Collaborate with the services team to review vendor contracts, ensure compliance with client policies, and secure cost-saving terms
Data-Driven Decision Making
Analyze procurement data to uncover trends, savings prospects, and inefficiencies
Build client-facing dashboards and reports to track KPIs like retention rates, cycle time reduction, and ROI achievement
Advocate for platform enhancements by sharing client feedback with the Product and Engineering teams
Stakeholder Collaboration & Change Management
Lead training sessions and workshops to onboard clients and drive ongoing engagement with Spendflo’s

📌 Procurement Business Partner Chennai
🏢 Spendflo
📍 Chennai