A Day in the Life:
Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related
solutions.
Serve as main point of contact for clients during implementation and manage the project too
completion.
Design and document functional and technical requirements and help scope projects by
understanding timelines and work.
Solve complex technical implementations both independently and in a team workplace.
Clearly communicate solutions back to clients through calls and email.
Train and teach clients on specific and recent aspects of the Qualtrics Experience Management
(XM) Platform and related solutions.
Continually adapt and develop in-depth product knowledge and learn current technologies.
Be a key stakeholder in building ZILL’s relationship with the client.
Managing implementation activities, including time commitment, budget and risk management.
Providing support to the project team ensuring all project documentation is current and up-to date.
Responding to client issues and ensuring resolution of issues.

Requirements
Experience:




5 + years of experience as an Implementation consultant.
Familiarity with SaaS platforms and
cloud-based solutions, with the ability to grasp complex software and
learn new technologies quickly.
Strong foundational knowledge in data
analytics and interpretation.
Experience in establishing and maintaining
strong working relationships with clients at all levels of an
organization.
Prior experience working with international clients.
Knowledge of Survey Programming tools like Decipher and Confirmit shall be an advantage.
Certification or deep experience with the
Qualtrics Experience Management (XM) Platform is highly desirable.

Qualifications & Requirements:
Bachelor’s degree in business, Computer
Science, Information Systems, or a related field; a master’s degree is
preferred.
Exceptional verbal and written communication
skills, with the ability to explain technical details to a non-te

📌 Xm Consultant Mumbai
🏢 Zill Consulting
📍 Mumbai