It is very key to get deep understanding of first three topics in bold (others are significant too) These are US Collections Rules and Regulation Acts.
The Fair Debt Collections Practice Act (FDCPA)
Graham Leach Bliley Privacy Act (GLBA)
The Servicemembers Civil Relief Act (SCRA)
Key Responsibilities:
Knowledge of Data Security and Collections Compliance Standards would be an advantage.
Familiarity with US government Acts such as FDCPA, FRCA, TCPA, SRCA, ECOA, EFTA, GLBA, TILA, UDAAP, (PCI-DSS), (CFPB), HIPPA, (RESPA) United States Bankruptcy Code and all other local, state, and federal laws and regulations
Review and audit Collections Law Firm’s Policies and Procedures to make sure they are in-line with the industry standards.
Notate the findings and update it in the audit tool.
Review law firms’ insurance policies, certificates and licenses and update in audit tool.
Request relevant artifacts and data from the law firms and consistent follow-up until audit is complete Suggest remediation on the valid findings.
Discuss findings with the client and law firms on the audit call.
Assist client in drafting questionnaire, enhance compliance requirements Consult in development and improvement of audit tool and related process flows Positive Decision-making abilities.
Excellent command over verbal and written English
Strong communication skills with proven ability to communicate with clients and vendors Independent worker with very good stakeholder management capability.
Flexible to work in different time shifts, work extended hours and holidays.
Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies.
Review the work of colleagues when necessary to identify compliance issues and provide advice or training.
Draft, modify and implement company policies.
Work under pressure and deli
📌 Assistant Manager/manager Pune
🏢 HigHRise Solutions
📍 Pune
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