A Day in the Life:
Quickly become an expert on the Qualtrics
Experience Management (XM) Platform and related solutions.
Serve as main point of contact for clients
during implementation and manage the project to completion.
Design and document functional and technical
requirements and help scope projects by understanding timelines and work.
Solve complex technical implementations both
independently and in a team environment.
Clearly communicate solutions back to clients
through calls and email.
Train and teach clients on specific and new
aspects of the Qualtrics Experience Management (XM) Platform and related
solutions.
Continually adapt and develop in-depth product
knowledge and learn current technologies.
Be a key stakeholder in building ZILL’s
relationship with the client.
Managing implementation activities, including
time commitment, budget and risk management.
Providing support to the project team ensuring
all project documentation is current and up to date.
Responding to client issues and ensuring
resolution of issues.
Project
Management:



Oversee the end-to-end
project lifecycle, including scoping, planning, execution, and delivery. Ensure
projects are completed on time, within budget, and to the highest quality
standards.
Client Management: Cultivate robust relationships with client, serving as a trusted advisor and strategic partner. understand client objectives, challenges, and opportunities to develop tailored solutions.

Requirements
Experience:
8+ years of experience as an Implementation
consultant.
Minimum of 3 years of experience in technical
consulting, customer success, or in a similar client-facing role in the
technology sector.
Familiarity with SaaS platforms and
cloud-based solutions, with the ability to grasp complex software and
learn current technologies quickly.
Strong foundational knowledge in data
analytics and interpretation.
Certification or deep experience with the
Qualtrics Experience Management (XM) Platform i

📌 Sr Xm Consultant Mumbai
🏢 Zill Consulting
📍 Mumbai