Job Description:

Overview: We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service.

Responsibilities:
Provide support and assistance to customers using.
Troubleshoot and resolve customer issues in a timely and productive manner.
Communicate clearly and professionally with customers via phone, email, and chat.
Maintain detailed records of customer interactions and solutions provided.
Collaborate with the technical team to escalate and resolve complex issues.

Qualifications:
Minimum 1 year of experience in customer support.
Valuable verbal and written communication skills.
Ability to remain calm and patient while dealing with challenging customers.
Basic understanding of accounting principles is a plus.

Advantages:
All saturday work from home

📌 Customer Support Specialist Ahmedabad
🏢 Mantras2Success
📍 Ahmedabad