Position Summary

The Housekeeping Supervisor is responsible for supervising daily housekeeping operations for assigned floors or public areas. The role ensures cleanliness, hygiene, guest room standards, staff productivity, and timely room readiness, directly contributing to guest satisfaction.

Key Responsibilities

Operational Supervision
Supervise housekeeping operations for guest rooms, corridors, and public areas
Conduct daily inspections to ensure rooms meet cleanliness and presentation standards
Ensure rooms are released to Front Office on time, especially during peak occupancy.
Monitor linen, amenities, and room replenishment standards

Staff Management
Allocate rooms and duties to room attendants and public area staff
Conduct pre-shift briefings and communicate VIP rooms and priorities
Monitor grooming, attendance, discipline, and productivity
Provide on-the-job training to housekeeping staff

Guest Service & Quality Control




Handle guest requests and minor complaints related to housekeeping
Ensure VIP room setups and special requirements
Conduct inspections using SOP checklists and quality standards
Coordinate maintenance issues with Engineering and ensure closure

Inventory, Safety & Administration
Monitor usage and stock of linen, amenities, and cleaning supplies
Maintain lost and found records accurately
Prepare shift reports, room status updates, and inspection logs
Ensure compliance with hygiene, chemical handling, PPE, and safety protocols

Requirements
Qualifications & Experience
Diploma or Degree in Hotel Management or Housekeeping
2–4 years of housekeeping experience with at least 1 year in a supervisory role
Knowledge of cleaning techniques, chemicals, linen care, and hotel standards
Familiarity with PMS systems such as Opera, IDS, or cloud-based PMS

📌 Housekeeping Supervisor Ramanagara
🏢 KAWEN MANPOWER
📍 Ramanagara