Customer Relationship Executive (CRM Executive)

Company: Timeless Vows Photography
Location: Vasai West (Near Vasai Road Railway Station)
Job Type: Full-Time (In Office)

About Us

Timeless Vows Photography is a growing wedding and event photography company specializing in Wedding Photography, Cinematic Films, Pre-Wedding Shoots, Maternity, Baby Shoots, and Festive Sessions. We are looking for a friendly, organized, and customer-focused professional to join our team.

Key Responsibilities
Handle customer inquiries through phone calls, WhatsApp, Instagram, and email.
Explain photography packages and assist clients in choosing the right services.
Follow up with new leads and convert inquiries into confirmed bookings.
Maintain accurate customer records and update the CRM system.
Schedule client meetings, photoshoots, and delivery timelines.
Coordinate with photographers, editors, and clients to ensure smooth workflow.
Resolve customer concerns professionally and maintain high customer satisfaction.
Send quotations, invoices, payment reminders, and delivery updates.




Build long-term relationships with clients and encourage referrals and repeat business.

Requirements
Excellent communication skills in Hindi and English (Marathi is a plus).
Positive knowledge of Microsoft Excel, Google Sheets, and basic computer operations.
Comfortable using WhatsApp Business, Instagram, and email.
Positive attitude, confidence, and strong customer service skills.
Freshers with excellent communication skills are welcome. Experience in customer service or sales is an advantage.

Salary & Benefits
Market-competitive salary based on experience.
Performance incentives.
Friendly and supportive work setting.
Growth opportunities opportunities.
Training and skill development.

Join Timeless Vows Photography and help create unforgettable memories while delivering an exceptional customer experience

Pay: From ₹10,000.00 per month

Work Location: In person

📌 Customer Relationship Executive Vasai Virar (Vasai-Virar)
🏢 TIMELESS VOWS PHOTOGRAPHY
📍 Vasai-Virar