Job
Title: Team Lead – Operations (BGV Services)

Experience: 5+ Years
Location: Chennai, India

About
Us

Verifitech India Info Pvt Ltd is a trusted
Background Verification (BGV) and HR Services company, providing end-to-end
solutions to help businesses make informed hiring decisions. We are looking for
a Team Lead – Operations with strong
leadership and process management skills to manage our BGV operations team.

Key
Responsibilities:

• Team
Management: Lead and mentor a team of BGV
executives to ensure productivity and quality standards.

• Process
Management: Oversee end-to-end background
verification operations, including data collection, validation, and reporting.

• Client
Coordination: Collaborate with clients to
understand requirements, provide timely updates, and resolve escalations.

• Quality
& Compliance: Ensure adherence to company
policies, SLAs, and compliance regulations.

• Performance
Monitoring: Track team performance, prepare
daily/weekly reports, and drive process improvements.

• Training
& Development:



Conduct training sessions to
enhance team skills and knowledge.

• Cross-functional
Collaboration: Coordinate with sales, customer
success, and technology teams for seamless operations.

Requirements
Skills
& Qualifications:

• Minimum 5+ years of experience in BGV Services or HR
Operations with at least 2+ years in a team
lead role.

• Strong leadership, people
management, and problem-solving skills.

• Excellent communication and
client relationship management abilities.

• Proficiency in MS Office and
familiarity with BGV tools/software preferred.

• Ability to handle tight
deadlines and deliver consistent results.

Perks
What
We Offer:

• Market-market-competitive salary package with
performance incentives.

• Career growth opportunities in
a rapidly growing BGV services organization.

• Exposure to top corporate
clients and industry best practices.

📌 Team Lead – Operations Chennai
🏢 Verifitech
📍 Chennai