Key Responsibilities
Handle domestic and international flight bookings.
Manage corporate travel requests through email and phone.
Provide the best airfare options based on client requirements.
Process ticket issuance, reissuance, cancellations, refunds, and rescheduling.
Assist clients with visa documentation and travel insurance.
Book hotels, airport transfers, and holiday packages.
Coordinate with airlines, hotels, and travel partners.
Prepare travel itineraries and quotations.
Ensure compliance with corporate travel policies.
Maintain booking records and customer information.
Deliver excellent customer service before, during, and after travel.
Achieve sales and customer satisfaction targets.
Required Skills
Excellent communication skills in English, Hindi, and Kannada (preferred).
Knowledge of GDS systems such as Amadeus, Galileo, or Sabre is an advantage.
Positive knowledge of domestic and international travel destinations.
Strong customer service and problem-solving skills.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Ability to work under pressure and meet deadlines.
Strong organizational and multitasking abilities.
Qualifications
Bachelor's degree in any discipline.
Diploma or certification in Travel & Tourism is preferred.
1–3 years of experience in the travel industry (Freshers with Travel & Tourism qualifications may also apply).
What We Offer
Competitive salary with performance incentives.
Career growth opportunities.
Skilled and supportive work setting.
Ongoing training and development.
Exposure to corporate travel management and international travel operations.