Customer Support Executive – International Voice Process Jodhpur

Customer Support Executive – International Voice Process Jodhpur

03 Aug
|
R. Gems
|
Jodhpur

03 Aug

R. Gems

Jodhpur

About the Role We're hiring Customer Support Executives for our International Voice Process team, working 100% from home. You'll handle inbound calls from customers in [target region — e.g. US / UK / Australia], resolving queries and delivering a robust support experience. Excellent prospect for candidates with excellent spoken English who want a stable, remote BPO career.

Key Responsibilities
Handle inbound customer support calls for international (English-speaking) customers
Resolve queries related to [your product/service] accurately and within target handle time
Maintain call quality and customer satisfaction (CSAT) standards
Log and update customer interactions accurately in the CRM/ticketing system
Escalate complex issues to the right team when needed




Meet daily/monthly performance targets (AHT, quality score, CSAT)

Work Mode

Fixed night shift (7:00 PM – 3:00 AM IST)

Requirements
Excellent spoken English with clear, neutral-accent pronunciation — mandatory
Minimum 12th pass; graduates preferred but not required
0–2 years experience (freshers welcome)
Willing to work night shifts aligned with [US/UK] business hours
Basic computer literacy; typing speed 25+ WPM

Pay: ₹20,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Customer Support Executive – International Voice Process Jodhpur
🏢 R. Gems
📍 Jodhpur

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