Job Title: CRM Manager / Customer Relationship Executive

Location: Nagpur

Experience: 1–3 Years

Industry: Garments / Apparel

Job Overview

We are looking for a agile and customer-focused CRM Executive for the garments industry. The role involves handling customers, understanding their requirements, and introducing them to our various product categories to drive overall sales. This is a customer-facing role focused on relationship management and business generation.

Key Responsibilities
Attend and handle customer inquiries (calls, walk-ins, or meetings)
Understand customer needs and recommend suitable garment categories/products
Introduce customers to multiple product categories to increase sales
Build and maintain solid customer relationships for repeat business
Provide complete assistance and support to customers during the buying process
Ensure high levels of customer satisfaction




Maintain and update customer data in CRM systems
Coordinate with internal teams (sales, warehouse, etc.) for smooth operations

Required Skills
Good communication and interpersonal skills
Presentable personality and customer-friendly approach
Solid convincing and cross-selling ability
Basic knowledge of CRM tools (preferred)
Interest or experience in garments / apparel industry

Eligibility
Both gender preferred
Graduate in any field (preferred)
Prior experience in retail, garments, or customer handling is a plus

Note

This is not a purely technical CRM Functional Consultant role. It is a customer-facing role focused on client handling, relationship management, and sales growth.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Customer Relationship Manager Crm Nagpur
🏢 R.D.Distributions
📍 Nagpur