Primary role
Effective Handling of Calls.
Serves customers by providing relevant information.
Resolving internal service problems and escalating, if needed.
Providing proactive customer outreach.
Collecting and analyzing customer feedback.
Responding to customer reviews.
Developing and documenting knowledge into helpful content.
Seconday role
Assisting other officers for solving queries in case of excess queries.
Adhering to organizational process & policies.
Providing feedback on enhancement of systems and overall organization on time to time basis.
Job Overview (4148)
Experience
24 Month(s).
City
Surat.
Qualification
MBA/PGDM
Area of Expertise
Sound understanding skill
Prefer Gender
Any
Function
OPERATIONS
Audio / Video Profile
NA
📌 Customer Care Query Receiver Surat
🏢 NJ India Invest
📍 Surat
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