Job Title: Customer Support Executive (Voice & Non-Voice) – Night Shift

Location: Chennai (Work from Office)
Shift: 5:00 PM – 2:00 AM / 6:30 PM – 3:30 AM

Role Overview

We are looking for enthusiastic candidate to support restaurant merchants with onboarding, menu updates, customer queries and basic technical assistance across our POS and Online Ordering platforms.

Freshers and candidates with Voice/Non-Voice/BPO experience are encouraged to apply. Training will be provided.

Key Responsibilities
Handle customer queries via phone, email, and chat.
Support merchant onboarding and menu updates.
Assist with basic troubleshooting for POS and online ordering.
Monitor orders and coordinate with internal teams for issue resolution.
Maintain accurate records and ensure timely customer support.

Eligibility
Any Graduate.
Freshers or 0–2 years of experience in Voice Process, Non-Voice Process, Customer Support, Technical Support, BPO, Chat Support, or Email Support.
Valuable communication skills in English and Hindi.
Basic computer knowledge.
Willing to work in night shifts.

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Customer Support Associate – Freshers & Experienced Chennai
🏢 Fusion My Business
📍 Chennai