Claim Processing Executive Chennai

Claim Processing Executive Chennai

03 Aug
|
Watchyourhealth.com India Private
|
Chennai

03 Aug

Watchyourhealth.com India Private

Chennai

Job Description – CRM Helpdesk Consultant

Watch Your Health (WYH) is an InsurTech-enabled healthcare services company supporting insurers and corporates across the employee health insurance journey through structured processes, digital platforms, and service excellence.

As part of these engagements, WYH is hiring Health Insurance Claims Executives to provide dedicated claims support for leading insurance companies at corporate client locations.

Role Overview

The executive will act as a dedicated claims support interface for corporate employees, ensuring seamless coordination between employees, insurance partners, and internal claims teams for both cashless and reimbursement claims.

Key Responsibilities
Provide in office CRM and health insurance claim support at assigned corporate/client locations
Act as a Single Point of Contact (SPOC) for employee queries related to health insurance claims
Assist employees with cashless and reimbursement claim submission and tracking using insurer claim platforms
Address queries related to policy coverage, benefits, and claim processes




Coordinate with internal claims teams of insurance partners to facilitate timely cashless approvals and priority processing
Collect, verify, and dispatch claim documents as per corporate and insurer requirements
Handle employee calls and emails with a strong service and resolution focus
Stay updated on health insurance regulations, policies, and process changes
Maintain confidentiality of sensitive information and adhere to data protection guidelines
Travel up to twice a week between assigned branches or corporate locations to provide on-ground support

Candidate Requirements
Minimum 2 years of experience in the health insurance industry, preferably in claims processing
Hands-on experience with cashless and reimbursement claims
Valuable understanding of corporate health insurance policies
Excellent English communication skills (mandatory)
Graduate in any discipline

Employment Details
Employer: Watch Your Health (WYH)
Location: Mumbai/Navi Mumbai/Bangalore/Chennai/Delhi/Gujarat/Pune
Employment Type: Full time
Work Mode: In-person / On-site

Pay: ₹25,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Claim Processing Executive Chennai
🏢 Watchyourhealth.com India Private
📍 Chennai

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