Job Title: Desktop Support Engineer
Location: Panchkula (Immediate Joiner)
Experience: 3+ Years (Mandatory)
Shift: Night Shift

Job Summary

We are looking for a Desktop Support Engineer with 3+ years of hands-on experience in providing end-user technical support. The ideal candidate should have robust expertise in End-User Support, Linux Administration, and iOS/macOS Support, along with excellent troubleshooting and communication skills.

Key Skills (Mandatory)
End-User Support
Desktop Support (L1/L2)
Linux Administration & Troubleshooting
iOS/macOS Support (MacBooks, iPhones, iPads)
Hardware & Software Troubleshooting
Basic Network Troubleshooting (TCP/IP, DNS, DHCP, VPN)
Active Directory & Microsoft 365
Ticketing Tools (ServiceNow, Jira, etc.)
Excellent Communication Skills

Responsibilities




Provide technical support for desktops, laptops, Linux systems, and iOS/macOS devices.
Resolve hardware, software, and end-user issues within SLA timelines.
Install, configure, and maintain operating systems and business applications.
Troubleshoot basic network connectivity issues.
Document and track incidents using ticketing tools.
Collaborate with internal teams to ensure timely issue resolution.

Application Question(s):
Current CTC
Expected CTC
Currently serving notice period(Yes/ No) and mention the last working day?
How many years of experience in Linux and IOS?

Shift availability:
Night Shift (Required)

Work Location: In person

📌 Desktop Support Engineer Panchkula
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📍 Panchkula