BILLING SUPERVISOR

· Responsibilities
Supervise and perform day-to-day billing activities across multiple revenue streams including Options, Equities, Listings, Pricing & Reference Data, Connectivity, Market Data, and Regulatory Fees.
Oversee billing implementations, modifications, and terminations, ensuring accuracy and adherence to timelines.
Conduct invoice quality reviews and implement billing controls to enhance accuracy and reduce errors.
Monitor billing queues and shared inboxes, ensuring timely and professional responses to customer inquiries.
Produce and distribute recurring billing status reports, metrics, and management summaries.
Interpret customer contracts and transiate contractual terms into billing configurations and tempiates.

‘+ Identify and resolve billing discrepancies tesulting from contract amendments, service changes, or system issues.
Serve as the primary escalation point for billing disputes, customer inquiries, and unresolved AR matters.

‘+ Build relationships with customers and intemal stakeholders including Sales, Finance, Legal, Operations, and Corporate Systems.
Lead, mentor, train, and develop Billing Analysts while fostering a culture of continuous improvement.
Maintain billing SOPs and process documentation.





*Knowledge and Experience
Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field
8+ years of billing, revenue operations, or finance experience.
‘+ 2+ years of supervisory or people management experience.
Experience managing high-volume billing activities and diverse customer portfolios.
Advanced Excel including IF, Nested IF, LOOKUP, SUMIF, COUNTIF, INDEX-MATCH, Pivot Tables, and complex formulas.
Solid analytical, problem-solving, and attention to detail skils.
Contract review and interpretation expertise.
Excellent verbal and written communication skils.
Solid customer service, stakeholder management, leadership, coaching, and team-building skils.
Ability to adapt to changing business priorities in a quick-paced workplace.
Working knowledge of ERP systems; Oracle experience preferred
Proficiency in Microsoft Office applications, particularly Excel
Knowledge of Oracle, ServiceNow, and Tableau is advantageous.

Pay: Up to ₹1,000,000.00 per year

Work Location: Hybrid remote in Hyderabad, Telangana (Hyderabad, Hyderabad District)

📌 Billing Operations Supervisor Hyderabad
🏢 RIMASA GLOBAL SOLUTIONS
📍 Hyderabad