Job Responsibilities
Manage student interactions across YouTube, Instagram, Telegram, WhatsApp, and other digital platforms.
Respond to student queries, comments, and direct messages promptly and professionally.
Build and maintain positive relationships with students through effective communication.
Resolve basic student concerns and escalate complex issues to the relevant team.
Ensure a seamless and satisfactory student support experience.
Coordinate with internal teams to provide accurate and timely information.
Monitor social media interactions and maintain brand professionalism at all times.
Freshers with excellent communication skills are encouraged to apply.