The Lead Conversion Executive will manage incoming leads from Instagram, WhatsApp, referrals, and other channels, with the objective of converting inquiries into paying clients.

Key Responsibilities
Respond to incoming WhatsApp and social media inquiries.
Conduct initial lead qualification.
Explain services, therapy process, and pricing.
Schedule appointments and consultations.
Follow up with prospective clients.
Maintain client databases and CRM records.
Send reminders and coordinate payments.
Provide weekly conversion reports.

Requirements
Excellent communication and interpersonal skills.
Solid spoken English and regional language proficiency.
Experience in customer service, sales, counseling coordination,



or healthcare administration.
Comfortable handling WhatsApp communication and follow-ups.

Preferred Skills
Experience in mental health or healthcare settings.
CRM software experience preferred.
Robust persuasion and relationship-building abilities.

Key Performance Indicators (KPIs)
Lead response time.
Appointment booking rate.
Lead-to-client conversion rate.
Follow-up completion rate.
Client satisfaction during onboarding.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele Marketing Executive Vidyaranyapura
🏢 KANNADA MENTAL HEALTH
📍 Vidyaranyapura